Bill Payment Methods

ID #1028

What is the E-Bill Fee that I see when I pay my utility bill on-line with PayPal?

PayPal charges the E-Billing Fee (or E-Payment Fee), just like all credit card companies charge a fee every time someone makes a purchase with a credit or debit card.  Retailers, restaurants and others build the credit card service fee into every item or meal price and make extra profit if a customer pays cash or pays with a check.  Monitor Data Corp. does not sell utilities and by law must pass through to the residents the same price per kWh of electricity, CCF of natural gas, gallon of fuel oil, or gallon of water, that the local utility company or fuel oil dealer charges individual residential customers, or the apartment or condominium building.  In some states, utility billing service companies like ours are not even allowed to charge residents a billing fee for our services, even though the local utility company does.  Therefore it is impossible for us to include the PayPal E-Billing Fee (or E-Payment Fee) in the utility charge.

The PayPal formula to determine the E-Billing Fee (or E-Payment Fee) is presently 2.2% of the amount of the transaction with $0.30 first added to the resident utility payment.  The larger the payment, the larger the PayPal service fee.  PayPal takes all responsibility for verifying and authorizing the E-transaction and method of payment.  We hope that PayPal will reduce their fees as the dollar amount and volume of PayPal transactions increases in the future.

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Last update: 2009-06-29 22:07
Author: Monitor Data Corporation
Revision: 1.5

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